Effective as March 1, 2021
Information collected when people visit our website
When contacting us for Technical Support, Request a Quote or general information, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
How we use your information
We may use the information we collect from you when you register, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To improve our website in order to better serve you
- To allow us to better service you in responding to your customer service requests
- To follow up after correspondence (live chat, email, or phone inquiries)
- To provide you with news and general information about our goods and services unless you have opted not to receive such information. You can unsubscribe at any time.
Protecting your information
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
- We use regular Malware Scanning
- A SSL certificate has been installed to protect our site and our visitors
Security of your personal data
The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
International Data Transfer
Any personal information you provide to any Daicel Chiral Technologies location, its affiliates, agents, vendors and service providers may be stored and processed, transferred between and accessed from other countries, which may not guarantee the same level of protection of personal information as the country in which you reside.
HubSpot, Inc., a marketing database, gathers information from our website Contact Us form. As the Hubspot license holder, Chiral Technologies, Inc., located in North America, will transfer data to the proper Daicel Chiral Technologies location and promptly remove all data from HubSpot for all EU GDPR territories. Any request for removal will be granted as well. No one outside of the Americas will receive commercial communications from Chiral Technologies, Inc.
We follow HubSpot’s GDPR compliant steps: https://www.hubspot.com/data-privacy/gdpr
Please read HubSpot’s security statement. https://www.hubspot.com/security.
Purposes and Legal Bases of Use
Our legal grounds for processing your personal data will typically be one of the following:
- Your consent
- Performance of a contract with you
- Our legitimate business interests
- Compliance with a legal obligation
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, they to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.
- View link for more information on the cookies used by HubSpot.
Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site. This cookie cannot be used by anyone but Google, Inc. The information generated by the cookie will be transmitted to and stored by Google on servers in the United States.
We have implemented the following:
- Remarketing with Google Ads
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page, https://adssettings.google.com. Alternatively, you can opt out by visiting the Network Advertising initiative Opt Out page, http://optout.networkadvertising.org or by using the Google Analytics Opt Out Browser add on.
Manage your Cookies
For managing cookies and your choices, configuring each browser is different. The Help menu of your browser will let you know how to change your wishes regarding Cookies.
The link here https://www.wikihow.com/Disable-Cookies offers step-by-step help to delete cookies from the following:
Chrome™, Chrome (Android)
Internet Explorer ™
Safari™, Safari (IOS)
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We do not include or offer third-party products or services on our website.
Opting out of Email Marketing
If you do not wish to receive marketing information from us, you may opt out by:
- Declining marketing information when registering or at other information gathering points on the website or emails received.
- Informing us that you no longer wish to receive marketing communications by emailing us at your appropriate country location listed at the end of this policy.
- Click on the unsubscribe link in the footer of every email we send.
We will comply with these requests unless law or contract requires such communications.
Request for data
You may exercise your rights of access, rectification, cancellation and opposition by contacting us. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will comply within thirty (30) days of request. Please send your request to the appropriate country location listed at the end of this policy.
Retention of Your Personal Data (EU GDPR)
Chiral Technologies Europe retains the personal data of its clients, partners and contacts for the duration strictly necessary to manage the relationship i.e. up to 1 year from the end of the relationship and up to 3 years from the end of the relationship for prospecting and promotional purposes.
In addition, clients’ personal data are archived for periods of time in accordance with the current provisions, in compliance with a legal obligation to store them and statutes of limitation. Thus, for prevention of money laundering and terrorist financing, data are kept for 5 years after the end of the relationship with Chiral Technologies Europe. In terms of accounting, they are kept for 10 years from the end of the accounting period.
Prospects’ personal data are kept for a period of 3 years from the last contact.
Under the conditions defined by the GDPR, persons whose data are processed have a right to access, rectify, and delete the data, a right to restriction of processing and a right to data portability for personal data concerning them.
Data subjects also have the right to define general and specific instructions defining how they intend that the above-mentioned rights will be exercised after their death.
Under the conditions specified by law and the GDPR, if the legal basis for processing is the Chiral Technologies Europe’s legitimate interest, unless the Firm demonstrates the existence of compelling and legitimate grounds for such processing that take precedence over the interests, rights and freedoms of the data subject, persons may also oppose processing of data concerning them, for reasons relating to their particular situation (legitimate grounds), with possible consequences on the continuation of the case.
Chiral Technologies, Inc.
1475 Dunwoody Drive, Suite 310,
West Chester, PA 19380
For Europe, the Middle East, and Africa
Chiral Technologies Europe SAS
Parc d’Innovation – 160,
Bd Gonthier d’Andernach
67400 Illkirch Cedex France
Tel: 00 33 (0)3 88 79 52 00
Daicel Chiral Technologies (India) Pvt. Ltd
Survey No. 542/2, IKP Knowledge Park,
Hyderabad-500101. Telangana, India.
Tel: +91-8418-660700 & 703
Daicel Chiral Technologies (China) Co. LTD
No. 32, Hexiang Road,
Waigaoqiao Free Trade Zone, Shanghai, China
Tel: +86-021-5046 0086
Fax: +86-021-5046 2321
For Japan and other countries
Daicel Corporation/CPI Company
2-18-1, Konan, Minato-ku
Tokyo 108-8230 JAPAN